GDPR Statement

What information may be collected?

Name, Address, Email, Telephone Number, Type of Oven

Why do I need this information and how will it be used?

To provide cleaning services.
To answer customer enquiries

How is the information stored?

The information is stored electronically on one personal computer password and virus protected.

Who has access to the information?

One person has access to the full information - Lesley Taylor.

Is this information ever shared with a third party?

No.

How long is the information stored?

For enquiries/price requests I retain full details for a period of 3 months.
For cleaning services provided I retain all details for the minimum length required by HMRC for accounting purposes.

How can I find out what information you hold?

You can get a copy of all the information I hold on you by sending an email request to info@pristine-ovenclean.co.uk*.

How do I request that my information is amended/deleted?

You can request an amendment or deletion of either all or part of the information I hold by sending an email request to info@pristine-ovenclean.co.uk*.

*Please note that in the interests of security I may refuse to supply the information if the request comes from an email address that does not match the one I hold for you. If this is the case you will be contacted to verify the request is genuine. Please allow 7 working days for the information to be provided/deleted.